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Sony

Global Business Services

Your business process outsourcing partner

We specialize in your non-core functions.

Simplifying the lives of our clients.

Global Business Services allow you the freedom to concentrate on growing your core business whilst knowing everything else is in good hands.

As a global business services industry leader, businesses across various sectors trust in Sony DADC to take on leadership in process efficiencies, demonstrate cost savings and long-term revenue growth. Our solutions expertise and understanding of our clients’ operations creates a strong partnership to provide integrated business services.

Our Managed Services are available to all industries to issue, negotiate and deliver services from one of the best and most efficient commercial suppliers. We want to grow your business together with you and are able to provide synergies to ensure the most cost-effective solution on the market.

Get an overview of our Global Business Services

Customer Services

Order-to-Cash services

We offer multi-language customer service, order, return, claim management and much more.

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Customer Services

Order-to-Cash services

Multi-language customer service, order, return and claim management, master data management, call center, hotline and advanced reporting are among the key areas covered.
Our teams are fluent in languages of the serviced territories and are able to flexibly respond to your peak demands at a short lead time.

Finance operations services

Let us take care of your financial processes.

From billing, cash collection, A/P and A/R processing to credit and …

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Finance operations services

Let us take care of your financial processes.

From billing, cash collection, A/P and A/R processing to credit and risk management, reconciliation, dunning and advanced financial reporting.

We improve your cash collection and days sales outstanding (DSO) rates to make your cash-flow more efficient. In addition, your direct cost of service will decline while increasing quality compliance and on-time delivery.

Outsourcing services

For the well-being of our clients.

Looking for a reliable business process outsourcing partner?

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Outsourcing services

For the well-being of our clients.

Looking for a reliable business process outsourcing partner? We are here to help you with outsourcing any of your business processes. Proven transition methodology, quality standards, performance monitoring, process of continuous improvement and well trained employees are key components to deliver an efficient outsourcing solution.

Benefit from our GBS and contact us. We offer you comstumsized services. Flexibly and efficiently within your budget.

Milos Capousek
Sales Manager – Managed Services