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Sony

OUTSOURCING SOLUTIONS OVERVIEW

15 years of experience in Global Business Services

Business Process Excellence

We are committed to delivering business process outsourcing solutions that consistently meet or exceed our clients’ expectations.

Value-based partnerships with clients
We are dedicated to cultivating a profound understanding of our clients’ requirements, ensuring transparency, responsiveness, and the provision of highly tailored service delivery.

 

Driving continuous improvement
We actively champion a Kaizen philosophy and strive for process excellence to consistently optimize performance, achieve cost reductions, deliver enhanced value, and elevate service quality.

 

Empowering people
We are committed to investing in the professional development and engagement of our employees, thereby fostering a culture of ownership and collaborative effort, effectively supported by technological advancements.

 

Ensuring compliance and integrity
We rigorously uphold the most stringent standards concerning data privacy, information security, and regulatory compliance across all operations.

 

Pursuing operational excellence
We leverage advanced technology and industry best practices to consistently deliver services that are reliable, scalable, and highly efficient.

Get an overview of our Shared Service and Business Process Outsourcing experience

Vendor Central Services
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Vendor Central Services

Master Data Services
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Master Data Services

 

Our Master Data experts provide end-to-end management of master data–related activities, including data creation, updates, quality checks, and lifecycle maintenance. These activities are performed on behalf of the client within defined systems and processes.

Finance and Accounting Services
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Finance and Accounting Services

 

From billing, cash collection, A/P and A/R processing to credit and risk management, reconciliation, dunning and advanced financial reporting.

 

By improving cash collection and days sales outstanding (DSO) rates we free up cash. In addition, direct costs of service reduce while quality, compliance and on-time delivery increase.

IT Services
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IT Services

 

  • IT Application Support & Development
  • IT L1 helpdesk

Supply Planning
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Supply Planning

 

  • Milestone creation & planning
  • Establishing a supply plan based on demand forecast, supplier capacity and workability
  • Scenario planning
  • Setting up Bill of Materials
  • Tracking workability status
  • Creating and managing purchase orders
  • Information & relationship management between client and suppliers
  • Handling communication between the client, suppliers and 3PL’s
Management of third party logistics
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Management of third party logistics

 

We can oversee a client’s third party service provider through owning the warehouse contract and managing operations, and service with agreed KPIs.

 

Our goal is to remove the challenges and excessive costs of managing a full supply chain solution. With an independent and cohesive operations management platform that integrates with third party providers we are able to further support our clients by addressing several challenges facing the industry today.  This will help clients focus on their core business initiatives.

 

The industry requires simplified and integrated solutions, and we are in a position to make the 3PL warehousing operation more cost effective and operationally efficient, by utilizing the best external and internal solutions available.

 

Core Services of 3PL Management

 

Order Fulfilment

3PL order fulfilment covers order management, fulfilment and distribution, receiving orders, updating inventory, picking and packaging products, and distributing and delivering them to the customers’ location.

 

Storage

Ensuring safe storage of the client’s goods.

 

Transportation

Transporting goods from warehouse to customer with varied methods including cross-docking, FCL (full container load), LCL (less than container load), TL (truckload), and network transport as well as tracking of goods.

 

Delivery

Delivering the product to the final destination, i.e., the customer’s location with delivery progress and status.

 

Returns Management 

Includes picking products from the customer’s place and delivering it back to the warehouse for processing, refurbishment or scrapping.

Let´s talk about your custom solution today

Kateřina Jaroňová
B2B Marketing & Lead Generation Specialist
Sony DADC European Service Centre
Mobile + 420 739 290 323
Address Poděbradova 2842/1
  301 00 Pilsen
  Czech Republic