ORDER TO CASH SERVICES

From order to payment – we take care of every step

Empowering growth

Our teams manage Order to Cash operations for leading market players, and have successfully built relationships with hundreds of retail stores, marketplaces, and chains.

We provide access to specialized Order To Cash expertise for vendors to retail. Our clients benefit from enhanced customer experience, optimized processes, and improved key business performance indicators such as working capital and revenue. Strong service governance is key to mitigating financial, operational, and information security risks.

We have managed millions of retail transactions

Your orders are processed accurately and goods are delivered on time and in full, whether to retail shelves or marketplace platforms.

Our Customer Service Operations experts deliver end-to-end solutions in major European languages through modular B2B service packages in the areas of order management, returns and claims. Let us become a reliable link between you, your customers and third-party partners.

DOWNLOAD PRODUCT LIST: Customer Service Operations

We handle € 900 M accounts receivable balance

Maximize correct and on time payments from your customers.

Our Finance Operations teams have years of experience covering master data setup, credit management, billing, account receivable processing, cash collection, advanced reporting, compliance, and financial statement reconciliation.

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Talk to our expert

Lenka Adamová

Retail Operations Manager

Sony DADC European Service Centre

Email lenka.adamova@sonydadc.com

Address Poděbradova 2842/1

301 00 Pilsen

Czech Republic