Challenge

A company had accumulated uncollectable shortage deductions over a two‑year period, totaling € 370,000 by the time they reached out to us for support.

Solution

The Sony DADC European Service Centre prepared a complex stock analysis, which enabled the client to recover 50% of the previously uncollectable amount.

Expert insight

„The client decided to fully outsource Vendor Central supply chain services to Sony DADC European Service Centre. Our responsibilities also contain complete customer claim processing including filing and managing dispute cases to reduce repayment times. Since we took over, there have been no unresolved shortage balances on the ledger.“

Ondřej Kellner
Finance Operation Manager

Sony DADC European Service Centre