Sony

Distribution Centre in Nyrany

Client Support with German and English

What will you do?

  • You will have a day-to-day contact with dedicated key foreign customer representatives.
  • You will be the first point of contact for them (for the distribution topics) to discuss their needs, wishes, priority/order amendment requests and claims.
  • You will take care of all their needs and requirements.
  • You will administer every aspect of the customer account (maintain client files, maintain and develop reports, process customer complaints, check sales invoices, issue credit/debit notes).
  • As you will be located directly on site, in our new distribution center, you will have a possibility to see and touch the product and to meet operation team directly.
  • It is not only office work, it is much more complex position in very close touch with the production, distribution – you will also go to the shop floor frequently.

 

What will you get for it?

  • Interesting job in an international company with positive culture based on a respect to the employees and their work.
  • New workplace based in Panattoni logistics park in Nýřany/Úherce.
  • Flexible working time.
  • 5 weeks of vacation.
  • 25.000 CZK Referral bonus.
  • Annual bonus in amount of one month wage.
  • Paid overtimes or spare leave instead.
  • Donated meal.
  • Language and other trainings for free.
  • 300 CZK for Pension insurance.
  • Favored telephone tariffs.
  • Company events.
  • Discount for Sony DADC customer’s products (CD, DVD, BD, PS).

 

What do we expect from you?

  • Common computer skills (MS Office – especially Excel, MS Outlook).
  • Great German, good English and Czech needed.
  • Ability to work constructively under stress and pressure.
  • Ability to cooperate effectively and proactively with all involved parties.
  • Experience within a distribution or manufacturing environment preferred.
  • Back Office or Customer Services and Order Processing experience are beneficial.
  • Flexibility and adaptability to changes.
  • Good time management, excellent communication skills.

Contact

Věra Knaislová
HR Officer