Customer Requirements for RAD Returns

  • Only one (Customer Part #) per carton and/or skid.
  • Product should be returned on skid size 42x42 or original skid.
  • Product should be returned in original packaging and/or cartons.
  • Single disc samples (up to 30-count carton) may be returned Fed-X directly to the project coordinator. Original packaging and carton should be utilized whenever possible. Product must be secured to prevent damage.
  • Opened cartons must be closed and re-taped. Loose product (ex: bulk), must be packaged (wrapped) to prevent damage.
  • All returned skids must be wrapped (if available).
  • Place RAD number on packing slip & ID Placard w/RAD number on skid.
  • Include copy of packing slip (if available) with returned product.
  • Returned quantities should be documented on the Packslip (this should be no more than the original quantity). #

All returned product should be sent to:

Sony DADC
1800 North Fruitridge Avenue
Terre Haute, Indiana 47804
Attn: Appropriate Project Coordinator’s name