Customer Requirements for RAD Returns
- Only one (Customer Part #) per carton and/or skid.
- Product should be returned on skid size 42x42 or original skid.
- Product should be returned in original packaging and/or cartons.
- Single disc samples (up to 30-count carton) may be returned Fed-X directly to the project
coordinator. Original packaging and carton should be utilized whenever possible. Product must be
secured to prevent damage.
- Opened cartons must be closed and re-taped. Loose product (ex: bulk), must be packaged
(wrapped) to prevent damage.
- All returned skids must be wrapped (if available).
- Place RAD number on packing slip & ID Placard w/RAD number on skid.
- Include copy of packing slip (if available) with returned product.
- Returned quantities should be documented on the Packslip (this should be no more than the
original quantity). #
All returned product should be sent to:
Sony DADC
1800 North Fruitridge Avenue
Terre Haute, Indiana 47804
Attn: Appropriate Project Coordinator’s name